SIA L2 Door Supervisor Training Courses | Taunton Somerset South West

The SIA Door Supervisor course is a regulated qualification and it is perfect for anyone looking to work as a door supervisor since it provides them with the necessary set of skills and knowledge needed to apply for an SIA licence in this field. The subjects in this course include legislation relative to the role, powers of arrest, search procedures, behavioural standards, incident recording, risk reduction, crime scene preservation, conflict management, physical intervention and effective communication.

The SIA door supervisor qualification will allow you to work as a security guard in numerous alcohol licenced premises, including bars, nightclubs, restaurants, hotels and pubs, but also off-licences, and retail supermarkets. At the end of the course, you will be awarded an SIA door supervisor licence, which will allow you to work as a door supervisor and as a security guard.

Who needs the SIA Door Supervisor Licence?

The licence is a requirement for anyone looking to work in the private security industry, whether as a door supervisor or a security guard. This is regulated by the SIA and the person looking to working in these positions will be required to under appropriate training and examination under the supervision of a qualified trainer in order to achieve the qualification. Please note that it is against the law to work in the security industry without a valid or relevant licence.

How long will the course last?

The SIA Door Supervisor qualification must be undertaken over a minimum of 4 days with distance learning and a maximum of 6 days (all classroom learning). The should be a minimum of 30 hours contact hours maintained between trainers and learners, these contact hours exclude time for assessments and breaks.

How is the qualification assessed?

The SIA Door Supervisor qualification is divided into four units and is assessed through three multiple-choice examinations, one written test and one practical examination. These units are as followed:

Unit 1: Working in the Private Security Industry
This is assessed by a multiple-choice examination of 1-hour consisting of 40-questions. Learners must achieve a score of at
least 28 out of 40 to pass this unit.

Unit 2: Working as a Door Supervisor within the Private Security Industry
Assessed by a multiple-choice examination of 1-hour 15-minutes and consisting of 45-questions. Learners must
achieve a score of at least 32 out of 45 to pass this unit.

Unit 3: Conflict Management within the Private Security Industry
Assessed by a multiple-choice examination of 30-minutes and consisting of 20-questions. Learners must achieve a
score of at least 14 out of 20 to pass this unit.

Unit 4: Physical Intervention Skills within the Private Security Industry
Assessed in two parts. Part one is a practical test and part two is a written test. Learners must achieve a 100% pass
mark in both tests.

Course Content

Common Security Industry Knowledge

• Session 1: Awareness of the Law in the Private Security Industry
• Session 2: Health and Safety for the Private Security Operative
• Session 3: Fire Safety Awareness
• Session 4: Emergency Procedures
• Session 5: The Private Security Industry
• Session 6: Communication Skills and Customer Care

Door Supervisor Specialist Module

• Session 1: Behavioural Standards
• Session 2: Civil and Criminal Law
• Session 3: Searching
• Session 4: Arrest
• Session 5: Drugs Awareness
• Session 6: Recording Incidents and Crime Preservation
• Session 7: Licensing Law
• Session 8: Emergency Procedures
• Session 9: Dealing with Vulnerable Individuals
• Session 10: Dealing with Queues and Crowds

Conflict Management Module

• Session 1: Avoiding Conflict and Reducing Personal Risk
• Session 2: Defusing Conflict
• Session 3: Resolving and Learning from Conflict
• Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module

• Session 1: Introduction to Physical Skills
• Session 2: Disengagement Techniques
• Session 3: Escorting Techniques

Language Pre-Requisite

Security operatives are likely, during their work, to be required to make calls to the emergency services, and
communicate clearly to resolve the conflict. It is therefore essential that security operatives can communicate clearly.
All learners will be assessed in reading, writing, speaking and listening language skills, to ensure that each learner is
sufficiently competent in the use of the English language.

Physical Examination Notes

Physical activity will be involved and this carries risk. You should wear comfortable clothing on the day of PI training
(e.g. t-shirt, tracksuit bottoms, trainers). If you have any concerns regarding your health or fitness in participating in the course, please get in touch with the trainer before commencing the course. We require all candidates to follow our behaviour code and only practice the moves they are being shown to do.

ID Documents

In order to do the SIA course you will be required to produce ID. Click here for list of ID requirements

Exam Question Examples

An example of SIA L2 Door Supervisor questions can be found here


You may be eligible for funding for the SIA Door Supervisor Course, Please get in touch with the office for more information.


Get in touch to find out the latest training dates and book your course.